AdWords
2.8K members online now
2.8K members online now
Find out more about AdWords billing options, forms of payment, and promotional codes
Guide Me
star_border
Reply

REFUND Issue

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello community,

I had cancelled my account a week ago. And i got an email stating that my refund has been initiated.

 

However, after checking there was this message. "We are unable to refund on earlier payment method you have provided"

I want to know if they can successfully charge me , then why they can not refund it.

please help.

1 Expert replyverified_user

Re: REFUND Issue

Top Contributor
# 2
Top Contributor

Hi @sushil s,

 

Please review this Google Help File for further help and follow the process to resubmit banking info... or use the Contact Us, listed in the upper part of the information.

 

Kind Regards,

 

James 

_________________________________________________________
Google AdWords Top Contributor | Google Partner | GYBO | Local Guide | My Profile


 


 


 

Re: REFUND Issue

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Obviously i have gone through it already.

Still this is not resolved.



thanks.

Re: REFUND Issue

Top Contributor
# 4
Top Contributor

Hi @sushil s,

 

You have to call AdWords Support for precise care of your issue. Only they (and you) can truly sort out your situation. 

 

Kind Regards,

 

James

_________________________________________________________
Google AdWords Top Contributor | Google Partner | GYBO | Local Guide | My Profile


 


 


 

Re: REFUND Issue

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

They redirect me to an automated reply.


Nobody has helped me there yet. Reason being suspicious payment activity.

Can anybody help me here ?