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Promotional coupons when the customer is billed by my MCC account?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I (as an agency) pay all our customers bills to google by our MCC account.

When I try to enter a promo code I go to billing -> orders -> more action -> Apply a promotional code

 

The code then apply to me as an agency and not the specific customers account. Therefor we are not able to offer new customers a promotional code.

 

What to do ?

1 Expert replyverified_user

Re: Promotional coupons when the customer is billed by my MCC account

Top Contributor
# 2
Top Contributor

Hello Jakob,

 

Are you referring to the case where you are using MDS and billing your clients from within your MCC and not by going into the respective client's Billing Summary and details?

 

Pankaj

Re: Promotional coupons when the customer is billed by my MCC account

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
It is when I am using MDS. I log into MCC, select a client, go to the billing tab, and then I see our MDS invoice.

Re: Promotional coupons when the customer is billed by my MCC account

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Solved by the new Google Partners program. Works very well.