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Promotional Code Not Working

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Just created a new account, and have entered valid credit card details. Adwords sent me a promo code as a new user, and I entered it for the first time. And it states "Oops, this promotional code was already entered in another account. Promotional codes can only be used once."

1 Expert replyverified_user

Promotional Code Not Working

Community Manager
# 2
Community Manager

Hi there, thanks for reaching out to the AdWords Community. We apologize for our delay in responding to your question. If you're still encountering an issue, please let us know. We'd be more than happy to look into this right away. Thanks again for your patience, we look forward to hearing back.


Best,
Akhil