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Please help!?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Yesterday was confusing, I have been trying to get my ad on adwords. I didn't even know that it was showing. This morning I checked and it said I had 90 clicks worth 129$. I only have 16$ to spend on this?! If I had known I had been spending this much I would have canceled the second I saw it. I had frequently played around with things like my budget and my max cpc. I thought that max cpc was just a maximum and I wouldn't pay for that much. I was just fiddling with it to try to get my ads to run, but apparently in that time they were running, and people were clicking on them and making me spend 5$. I only wanted to spend 0.01$ per click and 0.40$ per day. Please help this was just a mistake with updating.

1 Expert replyverified_user

Re: Please help!?

Google Employee
# 2
Google Employee
Hi Nico,

Nobody in the community is able to access your account to see what has happened so I have escalated your issue to our AdWords team. They will be in touch soon so keep an eye on your inbox!

Hannah