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Payment of 500INR for google adwords but not added in account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Dear Sir/Ma'am

 

I made a payment of Rs 500 to my Adwords account on June 21 2012 around 10:30 a.m. IST. After making the payment, I was redirected to a page confirming that Adwords had received the payment & massage displays that amount will be added between 24-48 hours. But today 50 hours completed, when I signed into my  Adwords account I saw that Rs 500 were not added to my balance and there was no information about the payment I made earlier today. I tried to see if the payment was in Pending, but it was not there.

 

google adword support Please look into this ASAP

 

Thanks'

Spyagency

 

1 Expert replyverified_user

Re: Payment of 500INR for google adwords but not added in account

Rising Star
# 2
Rising Star
Hi Spy,

Did you check your payment and billing history here ? https://support.google.com/adwords/answer/142747?rd=1

I think you using pre pay option. Even in payment history if you can't see anything you can contact google support through this link.

https://support.google.com/adwords/answer/8206?hl=en