AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

1.9K members online now
1.9K members online now
Find out more about Google Ads billing options, forms of payment, and promotional codes
Guide Me

Payment not credited

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have paid an amount of Rs 5000 yesterday and its not still credited but my account has been debited. Please credit my amount. I have paid another Rs 5000 today as my ads were stopped.

1 Expert replyverified_user

Re: Payment not credited

Rising Star
# 2
Rising Star

Hi Rapid S,


What's the payment method you're using? CC payments take very less time, as compared to Net Banking which might sometimes take up to 48 hours. You can contact the support team to get an update on this. Contact info here.


If you're using a CC, I'd suggest switching to automatic payments to ensure your ads do not stop serving due to insufficient balance.



Sumanth Sridhar