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Payment made but campaign no active

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have made the payment and it is reflecting in payment history as credit available. But my campaigns are not active. Request help on how to get them to activate. 

2 Expert replyverified_user

Re: Payment made but campaign no active

Top Contributor
# 2
Top Contributor

Hello and welcome,

 

Is the new account and when did you update the billing/ payment details?

 

When you hover mouse over the speech bubble of individual keyword, what message you are getting?

 

Please note that in case you included billing details today, it might take sometime for Adwords to activate your account and make your ads live.

 

Let us know if that helps!

Pankaj

Re: Payment made but campaign no active

Google Employee
# 3
Google Employee

Hello,

 

it could be that your account has been affected by a known bug. Please check the other threads on the same topic.

 

Engineers are aware of the issue and they are working on resolving the issue as soon as possible.

There is currently no workaround available however the engineers are working on resolving the issue.

 

I am deeply sorry for the inconvenience. Please do let us know when your issue is resolved.

 

Cheers,

 

EF

Yes, I work at Google. I want all AdWords Advertisers to be happy and prosperous

Re: Payment made but campaign no active

Google Employee
# 4
Google Employee

Hello,

 

can you please confirm that all is now working for you?

 

Thank you,

 

EF

Yes, I work at Google. I want all AdWords Advertisers to be happy and prosperous