Payment Made But Not Posted[ Edited ]
November 2014 - last edited November 2014 by Buzzb
Hello Adwords Team,
I made a transaction for INR 3,000 with a debit card and it was successfully debited from my account. However, after the end of 2 days, the payment is not added to my adwords account.
Payment date & time - Sat, 22nd Nov 2014 at 11:45 PM
Amount = INR 3000
Customer Id - <edited by a Community Manager as noted below>
After speaking to the cust serv exec, I was told that it would be added in few hours. Now, after for over 9 hours, the amount is not added still.
Please look into the matter at the earliest as it defeating my purpose of placing online ads.
<phone number edited by a Community Manager as noted below>
Re: Payment Made But Not Posted[ Edited ]
November 2014 - last edited November 2014
Please edit your post and remove any personally identifiable information. This is a public and indexed forum. It's best that you don't share this info here, for your protection.
Billing issues are only going to be able to be addressed by Google support - unfortunately, none of us here have access to accounts etc...
Edit - this includes your customer id and phone number etc...
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