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Odd credit card billing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi All

 

Each month we are being billed for, I believe, two adword accounts. I have one line item on my credit card bill that includes a number that is clearly my customer number in the format ADWS1234567890. 

 

The other is in the format SVCS1234567890 but that number doesn't match our customer ID. 

 

Is there a way that I can find out what that customer number belongs to and somehow reclaim that service so that I can cancel it?

 

Olly

1 Expert replyverified_user

Re: Odd credit card billing

Top Contributor
# 2
Top Contributor

Hi Oliver,

 

Since this is billing specific issue, I would suggest speaking with AdWords support on this issue:

 

https://support.google.com/adwords/answer/8206?hl=en&hlrm=en

 

I would also recommend if you can clear it up with your Bank as well about the deductions happened in terms of your credit card.

 

Pankaj