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None of your payment methods can be charged.

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have added 2 different cards to my account (successfully deposited £25 on one of them) and also added my bank details - yet my ads are not running and I get the error below:

"None of your payment methods can be charged. - Change or update your payment methods to use this account. Fix it"

Any ideas?

1 Expert replyverified_user

None of your payment methods can be charged.

Community Manager
# 2
Community Manager

Hi there,

 

Thanks for posting to the Community. Are you still having trouble having a payment method accepted?

 

If you follow the linked "Fix it" text in the red banner you see on the top of your screen, you should be led to a section of your account where you can double check your card info or add a different form of payment if necessary.

 

Cassie