AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

2.5K members online now
2.5K members online now
Find out more about Google Ads billing options, forms of payment, and promotional codes
Guide Me

New account creation and payment issue

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I created a new account in adwords, and made the payment through netbanking.

But my app page shows error : There are active alerts on your linked AdWords account that need to be addressed. Until these alerts are addressed, your AdWords campaign(s) may not run and some campaign data may be unavailable.


And when I click on the link it show me this error : Your ads aren't running because your account balance is exhausted. - Please make a payment.


I have successfully made the payment, and no amount has been deducted yet but it still shows balance is exhausted. Can I know what I should do?



1 Expert replyverified_user

Re: New account creation and payment issue

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
Hey Malay,

Are your campaigns still running, are they getting impressions?

The notifications can get a bit stuck - e.g. you may fix the issue but the warning still appears. Has it been a long time since you made the payment?


Re: New account creation and payment issue

Top Contributor
# 3
Top Contributor
Hi Malay,

Which payment method you are using?

Please go through the link regarding the balance updates after a successful payment:

Archit, AdWords Top Contributor, Community Profile
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer.’