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New account creation and payment issue

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I created a new account in adwords, and made the payment through netbanking.

But my app page shows error : There are active alerts on your linked AdWords account that need to be addressed. Until these alerts are addressed, your AdWords campaign(s) may not run and some campaign data may be unavailable.

 

And when I click on the link it show me this error : Your ads aren't running because your account balance is exhausted. - Please make a payment.

 

I have successfully made the payment, and no amount has been deducted yet but it still shows balance is exhausted. Can I know what I should do?

 

Thanks!

1 Expert replyverified_user

Re: New account creation and payment issue

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
Hey Malay,

Are your campaigns still running, are they getting impressions?

The notifications can get a bit stuck - e.g. you may fix the issue but the warning still appears. Has it been a long time since you made the payment?

Ali

Re: New account creation and payment issue

Rising Star
# 3
Rising Star
Hi Malay,

Which payment method you are using?

Please go through the link regarding the balance updates after a successful payment:
https://support.google.com/adwords/answer/1723094?hl=en

Regards
Archit, AdWords Rising Star, Community Profile
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