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My promotional coupon isn't working!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am a new adwords customer though I have established my account a couple of months ago. I began my first campaign yesterday and tried to use my coupon today but recieved a message that said the coupon wasn't effective because of when the acct was started! What can I do before I am billed to get this straightened out? My first payment of $50 will be due today and the adwords customer service doesn't run on weekends.

Re: My promotional coupon isn't working!

Community Manager
# 2
Community Manager

Hi there,

I've escalated this issue to a support specialist. You should hear an update soon.