AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

4.2K members online now
4.2K members online now
Find out more about Google Ads billing options, forms of payment, and promotional codes
Guide Me

My google adwords account has been suspended

Not applicable
# 1
Not applicable



My adwords acount has been suspended because of billing information could not be verified.


my Customer ID: 915-545-5277 

Could you please tell me what is the exact issue so I can fix right away? I have tried to call and send emails, but I got the same answer:






Dear Advertiser, Thank you for your email.

Thank you for your continued patience during this process. Our specialists 
have re-reviewed your accounts and have determined that our decision is 
correct and final. As a result, your account, and any related accounts you 
may have created, have been suspended.


- Our support team is unable to provide any further information on this 

- Please refrain from creating additional AdWords accounts, as they will be 
subject to the same suspension.

The AdWords Terms and Conditions state that Google reserves the right to 
stop running any ads when deemed necessary. You can review these Terms and 
Conditions here:

Re: My google adwords account has been suspended

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

Have you verified that your billing address (including street number and zip code ) match those on record with the credit card issuer? Have you tried contacting Google CS? have you replied to the link in the suspension email?