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My adwords account was permanently suspened

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Is the fact that the account is suspended if it is not related to the website, is it possible to create a new adwords account with a new user? That is, I have my AdWords account suspended for a payment-related misconception (which Google has not explained well) and would like to know if creating a new AdWords account with the same bank card solved the problem or if I have to create a new one another card. Someone can help me? I have an urgent need to solve the problem. Thanks

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Accepted by MosheTLV (Top Contributor)
May 2017

My adwords account was permanently suspened

Badged Google Partner
# 2
Badged Google Partner

If it's a payment related suspension, then the card/bank is the issue. I assume there's more to a permanent suspension than the specific card.

Tom

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Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
May 2017

My adwords account was permanently suspened

Badged Google Partner
# 2
Badged Google Partner

If it's a payment related suspension, then the card/bank is the issue. I assume there's more to a permanent suspension than the specific card.

Tom

My adwords account was permanently suspened

Top Contributor
# 3
Top Contributor

Hi Ana,

 

No, it is not advised to create a new AdWords account in an attempt to circumvent the suspension. Everything tied to your suspended account is part of the suspension (website, address, phone, payment method, etc.). You need to sort out the issue and correct everything.

 

All the Best,

 

James

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Re: My adwords account was permanently suspened

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
And how can I resolve the situation? There exist some way to resolve that?

My adwords account was permanently suspened

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I didn't understand. Could explain better please?

My adwords account was permanently suspened

Top Contributor
# 6
Top Contributor

Hi,

 

As a peer-to-peer help community, we are not able to see or access any accounts or personal information. When a Google AdWords Account is suspended, they send a email with specifics outlined in it. From there, you have to start at the beginning and review and research what it says and attempt to work through it. Depending on how severe the issue, there may not be a way to fix it.

 

Please use this help file to guide you.

 

If you feel you have corrected all of the issues (billing, violations of policies, etc.) and would like to file an appeal, please use this interactive web form.

 

If we can answer any specific questions, please do let us know. 

 

All the Best,

 

James

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile