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My ad was denied, how do I go about getting my money back?

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi created an ad wide Customer ID: xxx. my account was suspanded due to some reason. i want to gt my money back. i had sent lot of emails but nothing has happened. Kindly resolve this and let me know how to get my money back.

 

2 Expert replyverified_user

Re: My ad was denied, how do I go about getting my money back?

Top Contributor
# 2
Top Contributor

Hi Naveen,

 

It's unfortunate if your account got suspended. If there is some amount which is in your account and hasn't been used for advertising, then you might request for a refund by following the process mentioned here: https://support.google.com/adwords/answer/1703646?hl=en

 

Pankaj

Re: My ad was denied, how do I go about getting my money back?

Google Employee
# 3
Google Employee

Hi Naveen,

 

Thank you for posting on our forum. In order to protect your personal privacy, we advise you to remove any contact info (i.e. your Customer ID number) from the post. You can remove it by using the Edit Message button in the upper right corner of the text box. If your contact info has not been removed by you, a Community Manager may remove it within a day of the posted date.