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My ad is dissaproved but i made a payment and its processing, what should i do?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have put in my billing info and my payment is processing on my bank account, but my ad has been dissaproved becuase i havent put in billing info...how should i fix this matter becuase adwords has already taken my payment.

1 Expert replyverified_user

Re: My ad is dissaproved but i made a payment and its processing, what should i do?

Google Employee
# 2
Google Employee

Hello,

 

it could be that your account has been affected by a known bug. Please check the other threads on the same topic.

 

Engineers are aware of the issue and they are working on resolving the issue as soon as possible.

There is currently no workaround available however the engineers are working on resolving the issue.

 

I am deeply sorry for the inconvenience. Please do let us know when your issue is resolved.

 

Cheers,

 

EF

Yes, I work at Google. I want all AdWords Advertisers to be happy and prosperous

Re: My ad is dissaproved but i made a payment and its processing, what should i do?

Google Employee
# 3
Google Employee

Hello,

 

can you please confirm that all is now working for you?

 

Thank you,

 

EF

Yes, I work at Google. I want all AdWords Advertisers to be happy and prosperous