AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
3.2K members online now
3.2K members online now
Find out more about Google Ads billing options, forms of payment, and promotional codes
Guide Me
star_border
Reply

My account was suspended please help. "cant verify billing"

Not applicable
# 1
Not applicable

Just created a new website and it says my account billing information could not be verified. However, I paid for 25 dollars in advertising with said card that they "could not verify". What can i do?

 

I fear they have found something wrong with my website. If anyone could shed light on the situation i would be very happy.

My website is riplnpartner.weebly.com

 

Thankyou,

Christopher Griffis

1 Expert replyverified_user

Re: My account was suspended please help. "cant verify billin

Community Manager
# 2
Community Manager
Hi Christopher,

Thanks for providing that info. I've passed it along to one of specialists so they can take a look at your account and provide specifics on the situation. They'll be in touch via email.

Re: My account was suspended please help. "cant verify billin

Not applicable
# 3
Not applicable
Thank you Coco. I got the email saying that my account was suspended due to violations of the Adwords policies. However, it says nothing about how to change it to fit the policies. Will i be able to change it and get my acccount unsuspended? If so can someone please tell me what policy i violated? I will do whatever is necessary to change my website to fit the policy but i cant do that unless i know what needs to be changed.

Thanks,
Chris

Re: My account was suspended please help. "cant verify billin

Community Manager
# 4
Community Manager
Hi Chris,

What you'll want to do is respond on the email thread to ask these specific questions about your account like which policies were violated, if changes can be made, etc.

Re: My account was suspended please help. "cant verify billing"

Community Manager
# 5
Community Manager
This 2013 thread has been closed to new replies.