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My account was suspended just because of a minor mistake on typing billing address

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Oh come on, I've been watching more and more people writing thread of Google banning advertiser for minor mistake, and the trend its becoming more.

 

I'm like, I entered a short formed billing address e.g. Street, str or something similar but in other language.

The payment was made and then I receive this message later,

"Your Google AdWords account has been suspended because your billing information in this, or a related account could not be verified"

 

Oh by the way, I'm using a $65 coupon.

I'm not sure if that's the reason I've got suspended, as I did used a coupon with adwords in past like that was 2006, but I've shifted, the billing address and everything is different now.

 

Like what's my problem? My billing address or the redeeming a coupon will cause my account suspended.

 

Thanks for reading my thread. Smiley Wink

1 Expert replyverified_user

Re: My account was suspended just because of a minor mistake on typing billing address

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
Lol i got this message, now what should i do, banning for no reason.
" Dear Advertiser, Thank you for your email.

*** Please do not respond to this system-generated email. ***

While reviewing your account, we found violations of our AdWords policies in this or a related account. As a result, your account has unfortunately been suspended, and your ads will no longer run on Google.

For information on the terms associated with AdWords account use, please review our Terms and Conditions at: https://adwords.google.co.uk/select/tsandcsfinder
If you have a prepaid balance remaining in your account, you can request a refund at any time by following the instructions at: http://support.google.com/adwords/bin/answer.py?hl=en_GB&answer=1703646

If you believe that you meet all of our Terms and Conditions and want to make an appeal, fill in the following form: http://support.google.com/adwo rds/bin/request.py?contact_type=policy_suspended

Please be aware that we can't process your request unless our Terms and Conditions are met.

We appreciate your cooperation.

Yours Sincerely, The Google AdWords Team"

Re: My account was suspended just because of a minor mistake on typing billing address

Top Contributor
# 3
Top Contributor

Hello;

Are you using a coupon for your local territory? Coupons are restricted to territories. (e.g. You cannot use  US issued coupons for an account opened in Europe.)

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: My account was suspended just because of a minor mistake on typing billing address

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Hello, thx for your reply, yes i bought a coupon and actually used it, as that ive received a coupon from adwords personally since from march, but it expire on july, and it leads me to find another way to claim the bonus, and so i used it. guess its not a right choice after all, no warn and ban straight away, disappointed man