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Guide Me

My account is frozen

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

How long before my ads can run again after updating my billing information ? I entered my mailing address for billing . My business card address was a P.O. box .This has been corrected .

1 Expert replyverified_user

Re: My account is frozen

Top Contributor
# 2
Top Contributor

Hi John,


Were your ads running before you made changes to your billing details?


When you hover mouse over the speech bubble of individual keyword, what message is shown back to you?


Does it say ads running or not?