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My account has been suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. After I start few of my ads, they seem to be "Approved" but the ad in fact wasn't showing "This ad is not eligible to run on the search network."

My keywords status is "The keyword phrase doesn't currently trigger any of your ads". I think they are wrong because for example any of my ads have in headline "Turneu DotA 2" or something similar and i have keywords like "dota 2 turneu, turneu dota 2, turneu dota". Please explain it to me.

 

 

2. After a few minutes a received this "Your Google AdWords account has been suspended because your billing information in this or a related account could not be verified."

I recently obtain access to this account whitch already had some money on.

 

Thanks in advance

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Alexandru B
September 2015

Re: My account has been suspended

Top Contributor
# 2
Top Contributor

Hello there;
Please fill in this form;
A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Alexandru B
September 2015

Re: My account has been suspended

Top Contributor
# 2
Top Contributor

Hello there;
Please fill in this form;
A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: My account has been suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I sent a request for reinspection account. Now I'm waiting for the result.

Thank you for support.

Re: My account has been suspended

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I undestand

Re: My account has been suspended

Top Contributor
# 5
Top Contributor

Hello there;
Please copy / paste here the suspension email received from Google;
Do not include any personal info (e.g. Email, CID...)

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’