AdWords
4.2K members online now
4.2K members online now
Find out more about AdWords billing options, forms of payment, and promotional codes
Guide Me
star_border
Reply

Missing billing information keeps ads from running

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I get a message in an account saying that the account isn't active because the billing info hasn't been added. But the client has added the billing information. Is this because Google has to verify the info? How long will that take? This is in Norway. 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by JoMo (Google Employee)
September 2015

Re: Missing billing information keeps ads from running

Top Contributor
# 2
Top Contributor

Hello Marte; welcome;

Google does verify the credit card details to make sure it is a valid, by sending a 1 USD  charge request (Not a real charge - a charge request). This is done, immediately , upon "typing in" credit card details:"

The billing  information must be a credit card  from  those accepted in Norway

Check this link for payment options in Norway;

 

https://adwords.google.com/select/AfpoFinder?hl=en

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

View solution in original post

Marked as Best Answer.
Solution
Accepted by JoMo (Google Employee)
September 2015

Re: Missing billing information keeps ads from running

Top Contributor
# 2
Top Contributor

Hello Marte; welcome;

Google does verify the credit card details to make sure it is a valid, by sending a 1 USD  charge request (Not a real charge - a charge request). This is done, immediately , upon "typing in" credit card details:"

The billing  information must be a credit card  from  those accepted in Norway

Check this link for payment options in Norway;

 

https://adwords.google.com/select/AfpoFinder?hl=en

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’