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Invoice Query

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

On our invoices whether they are from last year or this year, there is no information in the body of the invoice, i.e payment date, description, amount.

 

I need the above information, so we can add onto our accounts system and then match up with the payment from our credit card statement.

 

Can you please correct all invoices and then email them to laura@nta.co.uk

 

Please also make sure all future invoice display correctly.

 

Thank you in advance

 

Kind Regards

 

Laura Vaughan

Accounts Dept

NTA Ltd

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Invoice Query

Top Contributor
# 2
Top Contributor

Hi Laura, and welcome to the Community.  Well, that doesn't sound right!

 

What do you see when you click on an Invoice number in your Transaction History Billing page within your Account interface?  You should see the period of the invoice top centre (e.g. Monthly Invoice 1 Mar 2013 - 31 Mar 2013), address and Account details beneath this, and then a line by line list of payments, with dates and figures.

 

Jon

AdWords Top Contributor Google+ Profile | Partner Profile | AdWords Audits

Re: Invoice Query

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Jon,



Many thanks for your quick reply.



On the billing ? transaction history page ? I see the below



*1 Sep 2012 - 30 Sep 2012*

(Invoice ...201209)

No transactions for this date range



And when I click on the invoice, the below is what is displayed. The date,
description and amount are all empty but I can see from my credit card
statement that ?500 is taken at the beginning and also at the end of every
month.



Google Ireland, Ltd.
Gordon House
Barrow Street
Dublin 4
Ireland


*VAT Number:* IE 6388047V

*Bill To:*

NTA Ltd
Alex
Ivy Lodge Farm
179 Shepherds Hill
Harold Wood
Essex
RM3 0XB
United Kingdom

*VAT Number:*

GB795424886

*Monthly invoice*

*1 Sep 2012 - 30 Sep 2012*

*Services*

Google AdWords

*Billing ID*

3253-2571-3791

*Google AdWords ID*

360-653-2151

*Invoice number*

3253-2571-3791-1-092012

*Invoice Date*

30 Sep 2012

*Record of payments received*

*Date*

*Description*

*Amount*













*From:* The AdWords-Community [mailto:
en.adwords-community@adwords-community.com]
*Sent:* 05 April 2013 11:52
*To:* Laura V
*Subject:* AdWords Community Subscription: 1 Update: Re: Invoice Query



*Hello Laura V, *

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Subject:

Re: Invoice Query

Author:

Cobnut (Top Contributor)

Date:

05-04-2013 03:51 AM

Hi Laura, and welcome to the Community. Well, that doesn't sound right!



What do you see when you click on an Invoice number in your Transaction
History Billing page
within your Account interface? You should see the period of the invoice
top centre (e.g. Monthly Invoice 1 Mar 2013 - 31 Mar 2013), address and
Account details beneath this, and then a line by line list of payments,
with dates and figures.



Jon

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follow the conversation. And don't forget reward the best answers:
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