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Internal error occurs whenever i click save to save my google adwords billing settings

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

i get this error 'Internal error occurred. please try again' whenever i click save to save my google adwords billing settings.

 

i have tried again over n over again, same error.

 

how can i solve this problem please?

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

PrettyGurl; Refresh the browser page. That should resolve...

Top Contributor
# 2
Top Contributor

PrettyGurl;

Refresh the browser page. That should resolve the problem.

What browser are you using? Chrome is much more compatible with AdWords user interface than IE.

 

-Moshe

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

View solution in original post

Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

PrettyGurl; Refresh the browser page. That should resolve...

Top Contributor
# 2
Top Contributor

PrettyGurl;

Refresh the browser page. That should resolve the problem.

What browser are you using? Chrome is much more compatible with AdWords user interface than IE.

 

-Moshe

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Internal error occurs whenever i click save to save my google adwords billing settings

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Same thing happens to me. No amount of refreshing helps.

Re: Internal error occurs whenever i click save to save my google adwords billing settings

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Same thing is happening to me: All browsers, refreshing doesn't help, clearing cache doesn't help. 

Re: Internal error occurs whenever i click save to save my google adwo

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I agree, this didn't fix the problem. Not solved.

Re: Internal error occurs whenever i click save to save my google adwo

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

I found that there was an error in the billing address.  I tried using the physical address instead of the PO BOX and that allowed everything to go through without error.

Re: Internal error occurs whenever i click save to save my google adwo

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

I have tried several things and my billing is not going through.  I also cleared my cookies.  Besides my credit card info, I also activated my credit from GoDaddy and put the code in the place provided for.  Any suggestions?

Re: Internal error occurs whenever i click save to save my google adwo

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Anyone from Google have a fix?


@SIrish wrote:

I have tried several things and my billing is not going through.  I also cleared my cookies.  Besides my credit card info, I also activated my credit from GoDaddy and put the code in the place provided for.  Any suggestions?