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Incorrect account debited for billing payment

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, how can I get Funds reversed when an incorrect account was used to charge for my billing?

1 Expert replyverified_user

Incorrect account debited for billing payment

[ Edited ]
Top Contributor
# 2
Top Contributor

Hi @Accolades D, 

 

 With AdWords, you won't be charged for more than your advertising costs.

 

Is it regarding the invalid clicks then read more about invalid traffic.

 

If it is regarding the bank debits then go through Understanding why you've been charged


Regards
Archit, AdWords Top Contributor, Community Profile
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Incorrect account debited for billing payment

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Archit,

The problem is that they debited an incorrect bank account for the payment and I need to get the funds reversed directly back into that bank account. I know why the charges were made but they charged another clients bank account for this specific adwords account. Do you understand what I mean? Or should I rather contact their customer helpline by phone?

Incorrect account debited for billing payment

Top Contributor
# 4
Top Contributor

Hi @Accolades D,

 

As we can not access the AdWords accounts here, you need to contact the AdWords support via phone, email or chat.

 


Regards
Archit, AdWords Top Contributor, Community Profile
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer.’