AdWords
5.3K members online now
5.3K members online now
Find out more about AdWords billing options, forms of payment, and promotional codes
Guide Me
star_border
Reply

I try to contact Google adwords support many time but there is no reply.

Nat
Visitor ✭ ✭ ✭
# 1
Nat
Visitor ✭ ✭ ✭
How to contact a real customer support? There is only auto mail reply like this.

Dear Advertiser,

We're sorry to hear that you're experiencing difficulties with your AdWord

We’d like to let you know that your account is currently under review and we’re prioritizing this over other issues you may have written to us about. Our Specialists already know about this issue, and an investigation is underway. We periodically review accounts for security purposes and to verify billing information. We'll send you an update after the investigation is complete, typically within three business days.

Once we provide you with an update, please feel free to reply to this email if you have any questions regarding your AdWords account or contact us through http://adwords.google.com/support/aw/bin/request.py.

Sincerely,

The Google AdWords Team
1 Expert replyverified_user

Re: I try to contact Google adwords support many time but there is no reply.

Top Contributor
# 2
Top Contributor

Hello;

Nothing to do at the moment; but to wait until the review is over. That may take a few days

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: I try to contact Google adwords support many time but there is no reply.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yeah, i called the customer service about my suspension and they keep saying DON'T KNOW!

 

Emailed them twice and NEVER REPLY. Very bad customer service.

 

And to think that i trust them with my credit card details!

 

SCAM!!

 

 

Re: I try to contact Google adwords support many time but there is no reply.

Nat
Visitor ✭ ✭ ✭
# 4
Nat
Visitor ✭ ✭ ✭
I've been waiting for a week but there is no reply from Google adwords support. I try to contact them again by send a message via Contact us but there is only auto mail reply.

Re: I try to contact Google adwords support many time but there is no reply.

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

If you are in the UK then you can simply call the freephone number which I'm sure each country should have available to them.

 

Ive always found their customer services second to none and always get to speak to an advisor in under a minute of dialing.

 

UK:

0800 169 0409

Monday - Thursday: 9 am- 6 pm GMT

Friday: 9 am - 5 pm GMT

 

If they're reviewing your application then this is true for everyone, just eed to be patient ad all should be fine.