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I tried to enter my billing information when I entered the promotion c

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
I tried to enter my billing information when I entered the promotion code I got this message:
 
SEVERE-Wed Mar 06 11:38:21 GMT-800 2013 Uncaught Exception thrown: Class$S2779: Exception caught: Exception caught: (TypeError)  description: Unable to get value of the property 'i': object is null or undefined number: -2146823281: Unable to get value of the property 'i': object is null or undefinedINFO-Wed Mar 06 11:38:21 GMT-800 2013 Find the exception in the frontend server logs using SEQ#[48bbf9ca-e182-4375-b8fa-ace355c955ff-9296-11]
It wouldn't go any further and didn't ask for my credit card info
James Parker

Re: I tried to enter my billing information when I entered the promoti

Community Manager
# 2
Community Manager

Hi there,

I've escalated this issue to a specialist. You should hear an update soon.

Thanks for your patience while you wait,
Mini

Re: I tried to enter my billing information when I entered the promoti

[ Edited ]
Zee Community Manager
Community Manager
# 3
Zee Community Manager
Community Manager

Hi jwparker58

 

Can you replicate the issue and post a screenshot on this thread? Please, before you post a screenshot make sure you hide any account sensitive information. Also, what OS and browser do you use? 

 

I was able to find a similar issue to yours. Do you get any dialog window? If yes, try to click "no" and see what happens.

 

Thanks,

Zee
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