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I need my money back it been more than 7 days promise by support

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

 

we want our refund it more than one month

Customer ID: <edited by a Community Manager as noted below>
 
Note: this post has been edited by a Community Manager, per Community Posting Guidelines, in order to protect privacy and account security.
2 Expert replyverified_user
2 ACCEPTED SOLUTIONS

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author LEO S
September 2015

Re: I need my money back it been more than 7 days promise by support

Rising Star
# 3
Rising Star
Hi Leo,

It can take up to 2 weeks to get your refund. Don't know why exactly the support told you within 7 days.

Take a look:
https://support.google.com/adwords/answer/1703646?hl=en

Hope this helps.

Leandro Martinez | Basta1Click

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author LEO S
September 2015

Re: I need my money back it been more than 7 days promise by support

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
i have they send sent me a mail, that they will us 7 day to send my money
back to my account now it 2 months now money . i need some one to help me
with they direct email so that i can talk to them in person

View solution in original post

Re: I need my money back it been more than 7 days promise by support

Rising Star
# 2
Rising Star
Hi there,

What's the payment method you've been using? Have you contacted Google to get an update?
Sumanth Sridhar
Marked as Best Answer.
Solution
Accepted by topic author LEO S
September 2015

Re: I need my money back it been more than 7 days promise by support

Rising Star
# 3
Rising Star
Hi Leo,

It can take up to 2 weeks to get your refund. Don't know why exactly the support told you within 7 days.

Take a look:
https://support.google.com/adwords/answer/1703646?hl=en

Hope this helps.

Leandro Martinez | Basta1Click

Marked as Best Answer.
Solution
Accepted by topic author LEO S
September 2015

Re: I need my money back it been more than 7 days promise by support

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
i have they send sent me a mail, that they will us 7 day to send my money
back to my account now it 2 months now money . i need some one to help me
with they direct email so that i can talk to them in person