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I haven't got the refund, its more than 06 weeks from date I applied.

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# 1
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Good Morning Team!


I just wanted to know, as my account got suspended. I cancelled the account & applied for the refund on 06th of Aug, 2013 & was promised to get the balance back in my credit card, by a week, but as per Terms & Conditions, it takes like a month, and then I was informed it takes 06 weeks. But still its almost like 7 weeks & I haven't got the refund back in my credit card yet. Can you please help me sorting this out.

Hope to hear from your team sooner.

1 Expert replyverified_user

Re: I haven't got the refund, its more than 06 weeks from date I appli

Top Contributor
# 2
Top Contributor
Hi there,
I know this can be frustrating but there are a myriad of things that can delay a refund, including the country protocols, bank issues etc.

I once waited 2 months for a refund on an old account I cancelled.

I'd give it another week or two. It's probably been processed and being held up somewhere in the chain.