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I have been charged for extra clicks

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have been charged for extra clicks, and yet my campaign number of clicks are not increased ???

 

My billing history shows certain number of clicks different from my campaign (keyword TAB) click list

 

Any Help??

Re: I have been charged for extra clicks

Community Manager
# 2
Community Manager
Hi there,

It can be the case that your billing tab and your campaign tab show different click totals? Why is that? Sometimes we overdeliver the ads beyond what's expected; the campaign tab shows all the clicks from the served cost, while the billing tab only shows actual cost (what you pay for).

I wouldn't expect your billing tab to show a higher number than your campaigns tab though, so if you're seeing that, make sure you're looking at the right date range. Let me know if this doesn't help solve your issue.