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I had my campaign on pause and someone has taken it off of pause

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# 1
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How did my campaign get removed from pause?now charges are on my credit card

2 Expert replyverified_user

Re: I had my campaign on pause and someone has taken it off of pause

Top Contributor
# 2
Top Contributor

Hi,

 

If you disabled all your campaigns Google will not charge you any more. The charges you see on the CC statement might be associated with campaign performance that you did not see, due to late reporting, when you paused the campaigns.

 

Best,

Lakatos

Re: I had my campaign on pause and someone has taken it off of pause

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# 3
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Thank you for your response.

My campaign was on pause,who enabled it from pause?

Re: I had my campaign on pause and someone has taken it off of pause

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# 4
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When I last checked it was on pause but someone changed it to active(enabled).

Re: I had my campaign on pause and someone has taken it off of pause

Top Contributor
# 5
Top Contributor

If some one switched it back to active you should consider who has access to your account and/or computer.

Re: I had my campaign on pause and someone has taken it off of pause

Top Contributor
# 6
Top Contributor

Hi, the easiest solution here is to look at the Change history.  This will  tell you who made changes and when.

 

Log into your Account and choose "Tools and Analysis"... Change History. and you'll see all the changes made to your Account over the specified period.

 

Jon

AdWords Top Contributor Google+ Profile | Partner Profile | AdWords Audits

Re: I had my campaign on pause and someone has taken it off of pause

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# 7
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No one has access to my account or computer,but I did receive emails from Google that someone was trying to hijack my account.

Re: I had my campaign on pause and someone has taken it off of pause

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# 8
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Thank you for your response.

I have tried doing that and it will not allow me to see my change history from 9/12 when I started to 2/13 when I cancelled my account.