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I do not know why I am getting billed every month

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have accessed all google accounts and have gone to the dashboard and cannot find any account linked to my Amex card but I am getting billed every month. I cannot actually speak to anyone on the support number and I am very frustrated.

1 Expert replyverified_user

Re: I do not know why I am getting billed every month

Top Contributor
# 2
Top Contributor

Hi there,

 

Sorry to hear your troubles, that must be very frustrating indeed.

 

1, Have you exhausted all support contact methods as below? Even online chat if phone isn't working out?

http://support.google.com/adwords/answer/8206?hl=en&hlrm=en&

 

2. I have escalated this thread to Googlers, who hopefully will see it and be able to provide assistance if you don't success with support.

 

Good luck

Jack Porter-Smith
Jack's G+
Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

Re: I do not know why I am getting billed every month

Zee Community Manager
Community Manager
# 3
Zee Community Manager
Community Manager

Hi CoastalClosings

 

Becasue we never heard back from you, we are closing your case with the AdWords Support team.

 

If you need any further assistance with your billind question, please, contact the team directly. 

 

Thanks,

Zee
G+