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I did the payment twice.. is it possible to refund?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I did the payment twice, is it possible to refund?..

I saw there is no any update shown after I did the 1st payment, then I thought that the 1st payment failed, so I did the 2nd payment but after that as soon as it shown 2x payments ..

 

I appreciate any advise

 

thanks & regards

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
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Accepted by Zee (Community Manager)
September 2015

Re: I did the payment twice.. is it possible to refund?

Top Contributor
# 2
Top Contributor

Hello;
Billing  /payment issues are account specific. Since we do not have access to the account we cannot help with that.

Please contact your local Google customer service office.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

View solution in original post

Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

Re: I did the payment twice.. is it possible to refund?

Top Contributor
# 2
Top Contributor

Hello;
Billing  /payment issues are account specific. Since we do not have access to the account we cannot help with that.

Please contact your local Google customer service office.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’