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I created adwords account, 3 ads, added credit now they have all gone?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I created an adwords account and then created 3 ads and added credit and used a coupon code. Now they have all gone credit coupon everything and I'm back at the start up screen before i can go any further. I don't want to add more credit again. Any ideas?

 

It must have gone through as the promo code now says that the code has been used already?

 

Any help would be greatly recived!!!!!

1 Expert replyverified_user

Re: I created adwords account, 3 ads, added credit now they have all g

[ Edited ]
Top Contributor
# 2
Top Contributor

Someone needs to look into the account, to see what was done wrong. I am escalating the case to GOogle's CS. They will contact you.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Accepted by MosheTLV (Top Contributor)
September 2015

Re: I created adwords account, 3 ads, added credit now they have all g

Community Manager
# 3
Community Manager

Hi Dan and Moshe, 

 

I confirmed that the account has been created but the ads haven't been saved. Please try to use the promotional code again. If you see any error message, send us the screenshot.

 

Thanks, 

Mini