AdWords
6.3K members online now
6.3K members online now
Find out more about AdWords billing options, forms of payment, and promotional codes
Guide Me
star_border
Reply

I am being charged for ads that are not being displayed

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My account is being charged for two ads. However whenever I google keywords or even the direct name of my business no ads are displayed. I have tried logging out of my account and using several different devices, but my ad never shows. Why are my ads not displaying and why am I being charged?

1 Expert replyverified_user

Re: I am being charged for ads that are not being displayed

Rising Star
# 2
Rising Star

Hi Luke,

 

Welcome to the Community!

 

Your ads may not show up when you do a Google search, but might be actually serving to other users. Google says:

 

If you repeatedly look for your own ad using Google search but never click on it, you might stop seeing it entirely. That's because Google's system stops showing you ads that it thinks you aren't interested in.

 

Could you try using the preview tool to see if your ads are actually serving? Steps here.

 

 

Cheers,

Sumanth

Sumanth Sridhar