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I am being billed by Google Adwords but I do not have an account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am being billed a lot of money every month by Google Adwords. However I do not have a Google Adwords account. I can't log in to quit, since I can't log in at all. When I call, I can't get to a human being. Can someone call me please? 866-973-9992.

2 Expert replyverified_user

Re: I am being billed by Google Adwords but I do not have an account

Top Contributor
# 2
Top Contributor

Hello emsegal;

I have referred your billing issue to Google. Hopefully a Google Rep will contact you;


In the meanwhile, please check that you did not sign with any agency to manage an AdWords account on your behalf, (and provided them - upon signing - your credit card details for billing)

 

-Moshe

 

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’
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Accepted by Jeremy (Google Employee)
September 2015

Re: I am being billed by Google Adwords but I do not have an account

Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆

Hi emsegal,

 

Have you tried logging into adwords.google.com with your gmail account? It's the same password you use for your gmail. Sometimes people have opened accounts many years ago and forgot about them.

Could it be that someone else from your company opened the account?

 

If neither is true I suggest using this form on unauthorized charges to contact Google: http://support.google.com/adwords/bin/request.py?contact_type=unauthorized

 

NB! Note that this is a public forum so it's probably not the best idea to leave your phone number here as you might get unwanted calls! You can edit your posts by clicking options and edit reply.

 

Karl

Re: I am being billed by Google Adwords but I do not have an account

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
I had $100 taken out of my bank account on thursday for Google Adwords _V .... i dont have an adwords account never signed up for it and didnt authorize anyone to take this money. I really would like my money back as soon as possible as i am living on disability and then having $100 all of a sudden taken out of my account makes my life very difficult . I feel like i have been robbed and have no idea why. Please tell me why this has happened as that $100 is money i really need to survive.

Re: I am being billed by Google Adwords but I do not have an account

Community Manager
# 5
Community Manager
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