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How do I remove the unknown credit card in my file?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

After my Adwords account was hacked & billing corrected - There is still an expired credit card on file belonging to someone besides me.  How do I remove it?

 

It troubles me that Google didn't delete it (& 2 others which I was able to delete) from my account.  Whoever hacked my account was trying to charge $9,000 per day to my account.  Is it safe to use now or should I set another one up?

 

Thanks.

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Accepted by CassieH (Community Manager)
February 2016

Re: How do I remove the unknown credit card in my file?

Community Manager
# 2
Community Manager

Hi Steve,

 

There are instructions for removing a credit card from you account here. But if you are concerned, I would recommend talking with the AdWords team directly, and they can guide you through the process.

 

Let me know if you have any other questions,

Cassie

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Marked as Best Answer.
Solution
Accepted by CassieH (Community Manager)
February 2016

Re: How do I remove the unknown credit card in my file?

Community Manager
# 2
Community Manager

Hi Steve,

 

There are instructions for removing a credit card from you account here. But if you are concerned, I would recommend talking with the AdWords team directly, and they can guide you through the process.

 

Let me know if you have any other questions,

Cassie

Re: How do I remove the unknown credit card in my file?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hey Cassie,

Thanks for your help with this. I ended up working with the AdWords folks & they took care of it.

I really appreciate it!