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How do I a fix "false positive" warning for credit card fraud on my account?

[ Edited ]
Follower ✭ ✭ ✭
# 1
Follower ✭ ✭ ✭

"We noticed that all your campaigns and/or ad groups are currently paused or deleted. If you're interested in running your ads again, the Google AdWords Team is available to address any questions or concerns you may have about your account"

 

  • All my ads are active.
  • Credit is on the account.
  • It should be working, but it is not!!!

Adwords team, please remove the "false positive" for credit card fraud on [735-939-xxx]

 

Thanks

 

Phil.

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Phil Pearce
September 2015

Re: How do I a fix "false positive" warning for credit card fraud on my account?

Google Employee
# 2
Google Employee

Please look at the other threads on the same topic.

We are looking into this.

Cheers,

E

Yes, I work at Google. I want all AdWords Advertisers to be happy and prosperous

Re: How do I a fix "false positive" warning for credit card fraud on my account?

Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆

Hi PPC-Guru,

 

As Eric stated, they are checking into the issue you are talking about.

I'm only posting to suggest removing your account number from your post in a public posting forum.

RPquest

Re: How do I a fix "false positive" warning for credit card fraud on my account?

Follower ✭ ✭ ✭
# 4
Follower ✭ ✭ ✭

Hi Eric,

 

This issue resolved 2hours after your email. So, whatever you did - thanks!

 

Thanks

 

Phil.

Re: How do I a fix "false positive" warning for credit card fraud on my account?

Google Employee
# 5
Google Employee

Glad to hear it is fixed.

Cheers,

E

Yes, I work at Google. I want all AdWords Advertisers to be happy and prosperous