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How can i unsuspend my account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

i think since i have been online, google is the least customer focussed company in the world. They would suspend you account, and would not tell you why and they would not tell you how you can resolve what ever issue you might have. please i need help

2 Expert replyverified_user
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Marked as Best Answer.
Solution
Accepted by ONe (Visitor ✭ ✭ ✭)
September 2015

Re: Account suspended - Financial services

Top Contributor
# 8
Top Contributor

@ladipo;


I have found a few violations of the Policy (actually 3). The major one, I think, is that this site does NOT comply with the financial services clause of the Policy .

Anyway, as I posted in my first reply, Google's decision is final, and cannot be revisited. You'll have to find (at least, as I see it) other avenues to advertise your conference.

 

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

View solution in original post

Re: How can i unsuspend my account

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆

Hey Ladipo,

 

I think you need to read these two pages in the AW Help center:

 

Good Luck,

 

Asaf

Re: How can i unsuspend my account

Top Contributor
# 3
Top Contributor

Hello ladipo;

Usually the suspension email received, gives a reference to the Policy section violated. Any reference in Google's email to that?

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: How can i unsuspend my account

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

here is the last email i got from google

 

Hi Ladipo,

Thank you for your continued patience during the review process. 
Our specialists have re-reviewed your accounts and have determined that our decision is correct and final. As a result, your account, and any related accounts you may have created, have been suspended.

NEXT STEPS

- Our support team is unable to provide any further information on this matter.

- Please refrain from creating additional AdWords accounts, as they will be subject to the same suspension.

The AdWords Terms and Conditions state that Google reserves the right to stop running any ads when deemed necessary. You can review these Terms and Conditions here: https://adwords.google.com/select/tsandcsfinder.

We appreciate your cooperation and thank you for your understanding.
Regards,
Ansh
Google AdWords Team
and here is the message on my campaign page in red
Your Google AdWords account has been suspended because your billing information in this or a related account could not be verified. Learn more

Re: How can i unsuspend my account

Top Contributor
# 5
Top Contributor

Hello again ladipo;


It seems that Google's decision is final. It cannot be revisited Smiley Sad

However, to get some idea what policy section was violated, can you post a link to your URL?

 

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: How can i unsuspend my account

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Re: How can i unsuspend my account

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

they seam to reffer to my billing information and not my advert, or landing page.

Marked as Best Answer.
Solution
Accepted by ONe (Visitor ✭ ✭ ✭)
September 2015

Re: Account suspended - Financial services

Top Contributor
# 8
Top Contributor

@ladipo;


I have found a few violations of the Policy (actually 3). The major one, I think, is that this site does NOT comply with the financial services clause of the Policy .

Anyway, as I posted in my first reply, Google's decision is final, and cannot be revisited. You'll have to find (at least, as I see it) other avenues to advertise your conference.

 

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: How can i unsuspend my account

Community Manager
# 9
Community Manager
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