AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
5.3K members online now
5.3K members online now
Find out more about Google Ads billing options, forms of payment, and promotional codes
Guide Me
star_border
Reply

Help

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

After I enter the promotion code on the ads its showing me this message. We're sorry, you're not eligible for this promotional code for the following reason: Your account is past the maximum age limit specified in the offer details. any advice?

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by John Paul (Google Employee)
September 2015

Re: Help

Top Contributor
# 2
Top Contributor
Hi Leonard,
The coupon codes are only available for accounts which are new (Younger than 14 days). You appear to have opened your account outside this limit and therefore, the voucher is no longer valid.

Sorry Smiley Sad

View solution in original post

Marked as Best Answer.
Solution
Accepted by John Paul (Google Employee)
September 2015

Re: Help

Top Contributor
# 2
Top Contributor
Hi Leonard,
The coupon codes are only available for accounts which are new (Younger than 14 days). You appear to have opened your account outside this limit and therefore, the voucher is no longer valid.

Sorry Smiley Sad

Re: Help

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Yes but how come they did not specify that before, maybe I would have used it right away!
Thats not right!! godaddy upselled me on the notion that I would get this free coupon but never specified that its only for new accounts! now im stuck with a coupon I cant even use!!

Re: Help

Top Contributor
# 4
Top Contributor
Hi Jay.
You should probably talk to Godaddy about having them make their terms clearer.

Re: Help

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I just got off the phone with them and they told me there was nothing they can do.
Can I give this coupon away?!

Re: Help

Top Contributor
# 6
Top Contributor
Hi Jay. Check the terms and conditions of the coupon.

Re: Help

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
PLEASE TELL ME WHY GOOGLE IS MAKING THINGS DIFFICULT WITH A NON USED COUPON FOR $100 ? They Got a counter party for it from Godaddy or whatever partner And as everybody knows this is not normal either fair IF A COUPON IS NOT USED SO IT MUST BE ACTIVATED ANYTIME LIKE A PHONE CARD!

Re: Help

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Re: Help

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
I'm having the same problem with GoDaddy. I didn't find the conditions until after I started a chat with their help line. What a bogus offer -- it's complete BS.

Re: Help

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
Nice -- GoDaddy told me it's Google's fault (after chatting with Samantha from GoDaddy). Per support there "It shows the restrictions directly next to the offer for Adwords credit on our hosting page. Unfortunately, this is a restriction from Google so I wouldn't have any way to supply you a code that works any other way."