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Help with locating my account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi There,

 

I have been billed on the 11th February which is norally fine and around £10 a month... this month though I seem to have been billed 3 times and its normally 1 amount of around £10 and this time it's  one amount fo...

 

£11.70 ref: 973789666778615 405 DDR

 

£78.69 ref: 387785936773075 905 DDR

 

&

 

£9.90 ref: 1650076467747040 05 DDR

 

I can't find any record of these payments on my adwords account... can you helo me locate them?

 

Thanks

 

Bags

2 Expert replyverified_user

Re: Help with locating my account

Rising Star
# 2
Rising Star

Hi, You should be able to see your transaction history in billing settings and it gives all the past data about your transactions.

 

Can u check and see?

 

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Re: Help with locating my account

[ Edited ]
Rising Star
# 3
Rising Star

Hi Bags,

Try checking if you have any other accounts, if you aren't able to find the transaction in the first account. I'd suggest contacting Google, if you aren't able to find a reason for the charge. Contact info here

 

Good luck,

Sumanth

Sumanth Sridhar