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Help for suspended account?????????????????????????????????????

Visitor ✭ ✭ ✭
# 11
Visitor ✭ ✭ ✭

There is notifcation on my account:

Your account is suspended We've identified suspicious behavior in the payment activity of this or your other AdWords accounts. To help prevent any unauthorized activity, we suspended your AdWords accounts. Learn more, what is that? where is a problem?
it means there is problem on my card?

4 Expert replyverified_user

Can you help me please?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My account was suspended i don't know why? some days ago it was working normally but suddenly it was suspended? They sent me email:

While reviewing your account, we found violations of our AdWords policies in this or a related account. As a result, your account has unfortunately been suspended, and your ads will no longer run on Google.

 

I would like to know what kind of things are incorrect? do you know any one this?

 

Soyoloo

Re: Can you help me please?

Top Contributor
# 2
Top Contributor
Hello,

If you go to your account and on Ads Tab, customize the columns and include Policy Details. Can you share which Policy the Adwords is referring to leading to your account suspension?

Pankaj

Re: Can you help me please?

Top Contributor
# 3
Top Contributor
And please share your landing page URL too.

Re: Can you help me please?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Re: Can you help me please?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hello Pankaj Thank you for you message but i still did not understand it do you use skype please? please add me soyoloo_mongolianluxurytours

Re: Can you help me please?

Top Contributor
# 6
Top Contributor
Hi,

Pankaj is talking about https://support.google.com/adwords/answer/1704380?hl=en

Check under 'View policy details for each ad'

Re: Can you help me please?

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Status is approved and on the small bos there is "This ad is not eligible to run on the search network."

Re: Can you help me please?

Top Contributor
# 8
Top Contributor

Hello,

 

Did you try filling up this form:

 

https://support.google.com/adwords/contact/pf_suspended

 

I did a quick glance on your site and I think Privacy Policy is missing on your site. I would also suggest you to review this policy:- https://support.google.com/adwordspolicy/answer/190438?hl=en&ref_topic=1626336

 

Pankaj

Re: Can you help me please?

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
i saw this message on my account?
Your account is suspended We've identified suspicious behavior in the payment activity of this or your other AdWords accounts. To help prevent any unauthorized activity, we suspended your AdWords accounts. Learn more