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Has anybody ever received a refund on suspended accounts?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My account has been suspended and google does not tells you why. How can i process the refund as google owes me money credit in my account.

 

Help would be appreciated because google support team doesnot seem bothered about our account, even though at the time of payment, they dont suspend. Once they receive the payment, they decide to block your account and hold onto your money.

Re: Has anybody ever received a refund on suspended accounts?

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

Hi,

 

Sorry to here that your account got suspended.

 

Calling Google adwords at this moment would be of no use as the IVR would ask you to enter your CID and as its a suspended account you would not be able to get in touch with a human.

 

unfortunately you would not be refunded for the money that you spent on the clicks however if there is any remaining amount you can simply get that by filling up a form:

 

https://support.google.com/adwords/answer/8440?rd=1

 

Hope this helps.