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Google online marketing challenge: Account suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

Me and my schoolmates are competing in the GOMC. We created a new Adwords account and received 250$ from google, until here, everything went good, the next time i logged into my account i get this massege: Your Google AdWords account has been suspended because your billing information in this or a related account could not be verified.

 

I send some e-mails to adwords-support and onlinechallenge@google.com but i received just some automatic massages, that haven't explain anything :/

 

We are from Slovenia, so phone talks are not the best option.

We are in a hurry, because we need to finish the competition until 14. june, hope someone could help!

 

Thanks!
David

1 Expert replyverified_user

Re: Google online marketing challenge: Account suspended

Collaborator ✭ ✭ ✭
# 2
Collaborator ✭ ✭ ✭

This is the general suspension form for re-apeal :

https://support.google.com/adwords/contact/pf_suspended

 

Have you tried chat support ?

Re: Google online marketing challenge: Account suspended

Top Contributor
# 3
Top Contributor

Please post your website URL

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Google online marketing challenge: Account suspended

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

hi ,

We are also facing the same problem , today only I got the amount i.e. $250 credited in my account and just after that I got the notification of the suspension of the account.

 

I tried to contact through mail and telephone , but I got the reply that , my account do not confer the terms and condition of the google adwords .

 

Some one kindly help , because after few days we will not able to run our 3 weeks campaign.

 

rewards

Kaushik

 

Re: Google online marketing challenge: Account suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi,

 

i tried adwords-support... is there any option of live chatting with someone who could help me?

here is the URL :  http://www.hostel-alieti.si/domov/

Thanks for the help!

Re: Google online marketing challenge: Account suspended

Top Contributor
# 6
Top Contributor

David D;

Hello there;
Please fill in this form;
A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Google online marketing challenge: Account suspended

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Hello,

 

i fiiled in the form, hope this will help!

Thanks for the help.