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Google Adwords account suspended because of billing information

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My account was suspended because of incorrect billing information that hadn't been updated.  It was an expired CC, and the address was from a previous address of residence which did not match the Credit Card statement.  I have since updated these to reflect current information.

 

I only have this 1 account, I have not opened multiple advertising accounts.

 

Is there any way the suspension can be lifted?  Thanks

 

I assume this is the reason, due to the emails received and the notification upon logging into the adwords account.  I do see that the ad I tried running at the time was in fact marked as "approved". 

 

Thanks

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

Re: Google Adwords account suspended because of billing information

Top Contributor
# 6
Top Contributor

Hello again;

There could be cases where some prohibited / banned ads escaped the "Google's bots radar".... This does not necessarily mean that there were no Policy violations.

 

I am referring the case to Google asking for clarification about your case;

Watch your email for communication from Googleת and keep us posted about the results;

 

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

View solution in original post

Re: Google Adwords account suspended because of billing information

Top Contributor
# 2
Top Contributor

Hello;
Have you verified that your billing address (including street number and zip code ) match those on record with the credit card issuer?
Please share your website URL

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Google Adwords account suspended because of billing information

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yes, I have verified everything to be accurate. 

 

www.huntingdogusa.com

Re: Google Adwords account suspended because of billing information

Top Contributor
# 4
Top Contributor

Hello ;

The content of your site violates the "Anti"  section of the Policy;

 

  • Google AdWords doesn't allow the promotion of "anti" or violent concepts, such as the following:

The promotion of self-harm and violence against people or animals

 

http://support.google.com/adwordspolicy/bin/answer.py?hl=en&answer=175902&topic=1626336&path=1316546...

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Google Adwords account suspended because of billing information

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I'm afraid that can't be accurate.

 

There is no harm being done to animals, nor people. 

 

If that were the case, they wouldn't allow any hunting related ads whatsoever. 

 

A quick search for "hunting dogs for sale" brings up a competitor advertising the exact same concept. competitor ad

 

 

Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

Re: Google Adwords account suspended because of billing information

Top Contributor
# 6
Top Contributor

Hello again;

There could be cases where some prohibited / banned ads escaped the "Google's bots radar".... This does not necessarily mean that there were no Policy violations.

 

I am referring the case to Google asking for clarification about your case;

Watch your email for communication from Googleת and keep us posted about the results;

 

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’