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Google Adwords Debt Collection Agency? Should I give them money?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

This company:

 

#########

Collections Manager | Access Credit Management Ltd UK Freephone 0800 694 0484 | T. +44 114 2499970 | F. +44 114 2499972 collections@accesscm.co.uk | http://accesscm.co.uk

 

Registered Office: Access Credit Management Ltd |Suite A2, Sheffield Business Centre, Europa Link, Sheffield, South Yorkshire, S9 1XZ

#########

 

has contacted me saying that my Google Adwords account is in arrears and that I need to pay them money. Several other people have asked about this firm on the Adwords Community board but there has still be no official response from Google. Is this the official Google Adwords debt collector?

 

Google Adwords refuses to accept my method of payment any more, so yes - my account is now in arrears.

1 Expert replyverified_user

Re: Google Adwords Debt Collection Agency? Should I give them money?

Top Contributor
# 2
Top Contributor

Hello;

Here is an official answer by Google;

 

https://www.en.adwords-community.com/t5/Billing/Are-they-genuine-debt-collector-for-google/m-p/56954...

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Google Adwords Debt Collection Agency? Should I give them money?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

How is "we're not sure, I've never heard of them" an official answer?

 

Surely - yes, they do work for us or no they don't = official answer?

 

 

Re: Google Adwords Debt Collection Agency? Should I give them money?

[ Edited ]
Top Contributor
# 4
Top Contributor

You know how is goes...every year/ term Google, like any other company, issues a tender to hire  debt collection agencies...

Just, as suggested; call Google CS in the UK. They will tell if this agency is working on behalf of Google;

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’