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Google AdWords account suspended because your billing information

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# 1
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ON 12 Sep 2013 my Adword payment got declined twice because of the delay in fund transfer to my credit card.The very same day i paid the outstanding to google but to my surprise my account now shows suspended.and i am getting the following message " Your Google AdWords account has been suspended because your billing information in this or a related account could not be verified  ".If  there is anything which google feel is not right or they want to review is it not possible to inform the advertiser in advance ?? so people should be prepared for it or send the doc or information which is required by google.

 

I am spending a huge amount in adwords as my business is entirely dependent on it.Is there anybody who can help me on this ?

 

 

1 Expert replyverified_user

Re: Google AdWords account suspended because your billing information

Top Contributor
# 2
Top Contributor

Hello there;
Please fill in this form;
A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Google AdWords account suspended because your billing information

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# 3
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Thanks for the Reply MosheTLV.

I have already filled the form but I didn't receive any update for the same. Please help

Re: Google AdWords account suspended because your billing information

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# 4
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Hi MosheTLV,

Please help me in getting this issue resolved. The form has already been submitted.

Re: Google AdWords account suspended because your billing information

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# 5
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Hi MosheTLV,

Can you please tell me that how much time does it take to review the case by a specialist.

Re: Google AdWords account suspended because your billing information

Top Contributor
# 6
Top Contributor
Up to 3 business days. Unless you had already submitted the form in the past, and got a reply. If this is a the case, you will not get another one. The decision is final.
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Google AdWords account suspended because your billing information

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# 7
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"Your account is suspended We've had to suspend your AdWords account because it contains major or repeated violations of our advertising policies."

I have checked all my previous ads and they were Approved. However, I have changed the ads again . Please review the account and help me in getting active.

Re: Google AdWords account suspended because your billing information

Top Contributor
# 8
Top Contributor
Nothing much that we can help further. Sorry.
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Google AdWords account suspended because your billing information

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# 9
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What should I do now. Is there any way to re-activate the account.

Re: Google AdWords account suspended because your billing information

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# 10
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What should I do now. Is there any way to re-activate the account.