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Google AdWords Coupon Voucher Issue

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I've been using Adwords since last December. I've enabled the Special Offers setting since then.

I have never received the 75 promotional code  -checked all my email folders multiple times- which Google Adwords says it offers.

Contacted the help desk by phone 3 times and their answer was to unckeck and recheck the special offers code, but still nothing happens.
Any help will be valuable.

1 Expert replyverified_user

Google AdWords Coupon Voucher Issue

Top Contributor
# 2
Top Contributor

Hello,

 

Normally, AdWords promotional codes are valid during the first 14 days of opening an account. As per your post, your account is active since December. So I doubt if it is still eligible to receive a promo code. You can read the voucher related policy here: https://support.google.com/adwordspolicy/answer/1396257?hl=en

 

Pankaj

Google AdWords Coupon Voucher Issue

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for your answer. I've read the policy and it helped me a lot more than any of the Adwords representatives I've talked to. Weren't they supposed to know this?

My phone calls were a waste of money.

Still Google never sent me a promo code not even when I created the account.

Who's fault is that?

I guess I'll never find out.

Thanks Google!