AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
2.8K members online now
2.8K members online now
Find out more about Google Ads billing options, forms of payment, and promotional codes
Guide Me
star_border
Reply

GOOGLE *SVCSAPPS_clien

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am getting a credit card charge with this description. I have canceled my credit card and reported the charges as fraudulent since I do not subscribe to and Google products or AdWords or have a personal domain with Google, yet the charges are now appearing on my new credit card number. How can I get in touch with someone and stop the charges?

 

Jackie

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by James_Clemens (Top Contributor)
June 2017

GOOGLE *SVCSAPPS_clien

Top Contributor
# 5
Top Contributor

this is mainly a peer-to-peer forum --

forum-members cannot resolve charges.

 

details for contacting google to dispute

svcs related charges are currently here:

https://www.en.advertisercommunity.com/t5/Articles/SVCSAPPS-CC-Google-com-Credit-Card-Charges-AdWord...

https://support.google.com/adwords/answer/2472641

 

 

 

 

View solution in original post

GOOGLE *SVCSAPPS_clien

Rising Star
# 2
Rising Star

Hi Jackie S,

 

Do you recollect signing up for Google Apps or related services?

Sumanth Sridhar

GOOGLE *SVCSAPPS_clien

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you so much for the reply.

 
I have no intentions of using Google Apps or Google advertising. Nor did I want to use the services in the past. 
 
Jackie

 

Re: GOOGLE *SVCSAPPS_clien

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
No, I have not signed up for any Google services or Apps that I am aware of.

Please help me stop getting charged for amounts that I don't know what the
service.

Jackie Spegele
Marked as Best Answer.
Solution
Accepted by James_Clemens (Top Contributor)
June 2017

GOOGLE *SVCSAPPS_clien

Top Contributor
# 5
Top Contributor

this is mainly a peer-to-peer forum --

forum-members cannot resolve charges.

 

details for contacting google to dispute

svcs related charges are currently here:

https://www.en.advertisercommunity.com/t5/Articles/SVCSAPPS-CC-Google-com-Credit-Card-Charges-AdWord...

https://support.google.com/adwords/answer/2472641

 

 

 

 

GOOGLE *SVCSAPPS_clien

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

I have exactly the same problem. And searching for a solution...and answer from Google!!

GOOGLE *SVCSAPPS_clien

Top Contributor
# 7
Top Contributor

the best likely course would be to contact google.

google does not answer private, billing, or
account-specific, questions, here in public.

also, contacting the bank, or similar financial institution,
that is associated with the charge, may sometimes help.