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Fraud Transaction on my card

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Google team,

 

There is fraud transaction on my card. When i check in my bank statement its showing as

 

VSI/GOOGLECC@GO/2017062713..../0 Dr. 5,910.83
VSI/GOOGLECC@GO/2017062713..../0 Dr. 14,777.10

I marked four digit after 2713 as .... to protect information. Please assist me on that. I am unable to file/register my complaint about this transactions on google platform. Please assist me on this.

 

When i check with icici bank they told me that this transaction is from Singapore Google.

1 Expert replyverified_user

Fraud Transaction on my card

Community Manager
# 2
Community Manager

Hi Sudesh,

 

If you're certain that you aren't currently subscribing to any Google services, for which you may have received the above charges, I'd recommend reaching out to our teams as per the steps detailed here- https://support.google.com/payments/answer/6224188?hl=en.

 

They should be able to confirm what you are being charged for, and how to stop these charges if they are unauthorized.

 

Hope this helps!

 

Best,

Bhargavi