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FIXED: Delay on DirecPay payment update for India customers

[ Edited ]
Zee Community Manager
Community Manager
# 1
Zee Community Manager
Community Manager

For India customers who are making payment with DirecPay, we are expecting to have a delay of payment update for 6~7 days due to an issue that we found recently. The issue has been already fixed by our vendor and our engineers are working on testing the fix that has been applied. However, until we verify the fix, our advertisers will experience a delay of budget update for 6~7 days instead of normal 1 day DirecPay payment update. 

 

Workaround
As an interim solution, please make a payment using different form of payment such as Credit card or Cheque as applicable. Once the fix is verified by Google, full-functionality will be restored. Thank you for your patience!

 

For latest update, please, follow the Known Issue Help Center page.

 

Thank you.

Zee
G+
Marked as Best Answer.
Solution
Accepted by Mini-CM (Community Manager)
September 2015

Re: PLEASE READ: Delay on DirecPay payment update for India customers

Zee Community Manager
Community Manager
# 2
Zee Community Manager
Community Manager
Hi all,

This issue was fully resolved now.

Thank you!
Zee
G+

Re: PLEASE READ: Delay on DirecPay payment update for India customers

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Its not even been a week, the so called problem cropped up again. Do you really think the problem lies with Direcpay? Google is intentionally messing up with its customers for foolish and absurd reasons known to it!